At Brasswood Studio, we value and respect your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.brasswoodstudio.com or make a purchase from us.
Information We Collect
We may collect the following information when you interact with our website or services:
- Name, email address, phone number, billing and shipping address.
- Payment details (processed securely through Razorpay or other payment gateways).
- Order history and transaction details.
- Information you provide when contacting us for support or inquiries.
How We Use Your Information
Your personal information is used for the following purposes:
- To process and deliver your orders.
- To provide customer support and respond to queries.
- To send you important updates about your orders or our services.
- To improve our website and shopping experience.
- To comply with legal and regulatory requirements.
Payment Information
We do not store your credit/debit card or banking details on our servers. All payment transactions are processed securely through trusted payment gateways such as Razorpay. Please refer to Razorpay’s own privacy and security policies for details.
Data Protection
We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.
Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve website functionality. You can choose to disable cookies in your browser settings, but this may affect site performance.
Third-Party Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your details only with trusted service providers (such as courier partners, payment gateways, or IT service providers) to fulfill your orders and operate our business.
Legal Requirements
We may disclose your personal information if required to do so by law or in response to valid legal processes, including requests by public authorities.
Changes to this Policy
Brasswood Studio may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes indicates your acceptance of the revised policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Brasswood Studio
Address: 150, Chandrika, Shivaji Road, Meerut, Uttar Pradesh, India
Phone: +91 97561 99789
Email: brasswoodstudio.india@gmail.com
Website: https://brasswoodstudio.com
Effective Date: October 4, 2025